Bulk WhatsApp messaging service built for scale
TeamInbox is a bulk WhatsApp messaging service designed for lists that outgrow the Business App, with delivery queues, retries, and rate limiting handled automatically behind the scenes.
Bulk broadcasts on the official WhatsApp Business API
Turn one broadcast into a full broadcast sequence that nurtures, not just notifies.
TeamInbox is a no-code chatbot builder for WhatsApp. Draw a flow, train an AI agent on your own docs, and let it handle questions, orders, and follow-ups — then hand the chat to a teammate the moment a customer needs one.
- No-code flow builder
- AI trained on your docs
- Catalog & checkout in-chat
TeamInbox
AI Agent + Flow · online
Live 24/7
Today
Handing off to Priya, live agent
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Priya
The bot handles the routine. A human steps in when it matters.
The basics
Understanding bulk WhatsApp broadcast
A bulk WhatsApp broadcast sends one approved message to a large contact list in a single campaign, using WhatsApp Cloud API integration instead of forwarding messages one by one from a phone. TeamInbox operates as a WhatsApp Business Solution Provider (BSP), so every broadcast runs through Meta's own infrastructure, with Green Tick verification (Official Business Account) available for numbers that qualify, and template message pre-approval required before any promotional message goes out.
Every broadcast is filtered through explicit opt-in consent protocols, so contacts must agree to receive messages before a template can reach them. Meta tracks each number against a phone number quality rating of Green, Yellow, or Red status, and that rating decides which messaging limit tier, from Tier 1 up to unlimited daily limits, your account can send within. Understanding Meta conversation-based versus per-message billing rates, and following account block and spam report prevention practices, keeps a broadcast number healthy long after the first campaign ships.
Use same WhatsApp number on app and API simultaneously
The number, the profile, and the verified status stay the same. Only where you send and receive messages from expands to include your API-connected tools like TeamInbox, so nothing about your existing setup gets replaced.
Keep WhatsApp Business app while using API
Existing conversations on the app remain intact, and going forward, messages sent or received through the API are synced back to the app through a linked companion device, so history stays in one place.
Build Flow
How to build a WhatsApp chatbot, step by step
Four steps take you from a blank canvas to a live WhatsApp AI agent that sells, supports, and hands off to your team, no developer required.
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Connect the API
Onboard your number through a WhatsApp Business Solution Provider (BSP), get your green tick verification badge underway, and go live on the official WhatsApp Business API.
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Design the flow
Use the no-code WhatsApp flow builder to lay out interactive messages, quick replies, and an interactive catalog with cart checkout, all by dragging blocks.
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Add the AI agent
Train a custom AI WhatsApp bot on your business knowledge base so it answers real questions and deflects routine support, then connect ChatGPT-style AI to your account.
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Hand off & sync
Route conversations to multi-agent inbox assignment when a human is needed, and sync every contact and order to your CRM through webhooks to Shopify, HubSpot, and Zoho.
Built Around Compliance
What keeps a broadcast
What keeps a broadcast
number healthy
Scale is only useful if the number sending the messages stays trusted by Meta and welcomed by contacts.
No-code flow builder
Drag-and-drop conversation blocks, quick replies, and conditions to build a WhatsApp chatbot for e-commerce or support without writing a line of code.
AI agent on your knowledge base
Upload docs, FAQs, and product info to train a custom AI WhatsApp bot that answers in your voice and deflects the questions your team keeps repeating.
Interactive catalog & checkout
Show products, let customers add to cart, and take orders and payments natively inside the chat, so the bot closes the sale without a redirect.
Broadcast & bulk templates
Send approved broadcast marketing and bulk templates for launches and offers, then let the same bot pick up every reply the campaign generates.
Live chat handover
When the bot reaches its limit, it hands off to multi-agent live chat with full context, so a human continues the exact conversation seamlessly.
Webhook & CRM sync
Push contacts, orders, and events to Shopify, HubSpot, and Zoho through webhooks, keeping your CRM in step with every chatbot conversation.
App Versus API
What is the difference between the WhatsApp Business App and WhatsApp API?
The free WhatsApp Business App is built for one person on one phone. A real chatbot needs the WhatsApp Business API, which is what lets automation, multiple agents, and integrations run at scale. Here's how they compare for anyone deciding where to build.
|
Consideration
|
WhatsApp Business App
|
WhatsApp Business API (TeamInbox)
|
|---|---|---|
| Chatbot & automation | Basic auto-replies only | Full flow builder + AI agent |
| Team access | One phone, few devices | Multi-agent inbox assignment |
| Catalog & payments | Manual, limited | Interactive catalog & checkout |
| Broadcasts | Small, capped lists | Bulk approved templates |
| Integrations | None | Webhooks & CRM sync |
| Green tick badge | Not available | Verification supported |
Who Builds WhatsApp Bots
One chatbot, many jobs it can
One chatbot, many jobs it can
do today
Online Stores
No-code chatbot for e-commerce
A no-code WhatsApp chatbot builder for e-commerce that shows your catalog, takes orders, and answers product questions, turning click-to-WhatsApp ads into real conversations.
Support Teams
AI support deflection
An AI-powered WhatsApp chatbot for customer support deflection that resolves routine questions inside the 24-hour service window and escalates the rest to a live agent.
Growth Teams
Abandoned cart recovery
Automated WhatsApp abandoned cart recovery software that nudges shoppers who dropped off, with a WhatsApp API bot ready to answer and close the sale.
WhatsApp Chatbot Pricing
WhatsApp chatbot pricing,
WhatsApp chatbot pricing,
chatbot pricing
Wondering how much a WhatsApp chatbot costs per month? Your total is the platform fee plus Meta's own WhatsApp API pricing and conversation charges. TeamInbox keeps the software cost predictable and the integration cost low, so you can compare it against Wati, Interakt, and AiSensy alternatives, or hire a WhatsApp chatbot developer, and still come out ahead. Start with a free trial.
Starter
For businesses building their first WhatsApp bot and testing a flow.
- No-code flow builder
- Interactive messages & quick replies
- Up to 2 agents
- Email support
Growth
The full WhatsApp automation platform with AI and e-commerce built in.
- AI agent on your knowledge base
- Catalog, cart & checkout
- Broadcasts & abandoned cart recovery
- Webhook & CRM sync
Enterprise
For teams that need scale, custom AI, and BSP-level support.
- Custom AI & multi-number setup
- Green tick verification support
- Dedicated account manager
Every plan runs on the same official WhatsApp Business API broadcast, the same opt-in WhatsApp messaging system, and the same WhatsApp broadcast analytics and tracking. What changes is list size, template governance, and how much of the setup TeamInbox manages for you.