TeamInbox is a no-code chatbot builder for WhatsApp. Draw a flow, train an AI agent on your own docs, and let it handle questions, orders, and follow-ups — then hand the chat to a teammate the moment a customer needs one.
The bot handles the routine. A human steps in when it matters.
A WhatsApp chatbot is an automated assistant that replies to customers on your business number, any time of day. It runs on the official WhatsApp Business API, not the free Business App, which is what makes it possible to automate replies, plug in AI, and route chats to a team.
Most good bots combine two things: guided flows with buttons and menus for predictable tasks like order tracking or booking, and an AI agent trained on your own docs for questions nobody scripted. When a conversation needs judgement, the bot passes it to a person instead of guessing.
Because TeamInbox is a Meta Verified Tech Solution Provider, every message runs through Meta’s infrastructure. Customers start the conversation or opt in first, and the bot is designed around Meta’s messaging rules, which helps you follow Meta’s messaging policies.
Build menus, quick-reply buttons, and forms in the no-code flow builder. Customers tap through instead of typing, so routine tasks finish in seconds with no wrong answers.
Upload FAQs, policies, and product sheets, and the AI agent answers in your brand's voice using only that information. If it can't find the answer in your docs, it says so and offers a person, rather than making one up.
When a customer asks for an agent, gets stuck, or raises something sensitive, the chat moves to your shared inbox with the full conversation attached. Your teammate picks up exactly where the bot stopped, and the customer never repeats themselves.
Four steps take you from a blank canvas to a live WhatsApp AI agent that sells, supports, and hands off to your team, no developer required.
Onboard your number through a WhatsApp Business Solution Provider (BSP), get your green tick verification badge underway, and go live on the official WhatsApp Business API.
Use the no-code WhatsApp flow builder to lay out interactive messages, quick replies, and an interactive catalog with cart checkout, all by dragging blocks.
Train a custom AI WhatsApp bot on your business knowledge base so it answers real questions and deflects routine support, then connect ChatGPT-style AI to your account.
Route conversations to multi-agent inbox assignment when a human is needed, and sync every contact and order to your CRM through webhooks to Shopify, HubSpot, and Zoho.
Scale is only useful if the number sending the messages stays trusted by Meta and welcomed by contacts.
Drag-and-drop conversation blocks, quick replies, and conditions to build a WhatsApp chatbot for e-commerce or support without writing a line of code.
Upload docs, FAQs, and product info to train a custom AI WhatsApp bot that answers in your voice and deflects the questions your team keeps repeating.
Show products, let customers add to cart, and take orders and payments natively inside the chat, so the bot closes the sale without a redirect.
Send approved broadcast marketing and bulk templates for launches and offers, then let the same bot pick up every reply the campaign generates.
When the bot reaches its limit, it hands off to multi-agent live chat with full context, so a human continues the exact conversation seamlessly.
Push contacts, orders, and events to Shopify, HubSpot, and Zoho through webhooks, keeping your CRM in step with every chatbot conversation.
The free WhatsApp Business App is built for one person on one phone. A real chatbot needs the WhatsApp Business API, which is what lets automation, multiple agents, and integrations run at scale. Here's how they compare for anyone deciding where to build.
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Consideration
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WhatsApp Business App
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WhatsApp Business API (TeamInbox)
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|---|---|---|
| Chatbot & automation | Basic auto-replies only | Full flow builder + AI agent |
| Team access | One phone, few devices | Multi-agent inbox assignment |
| Catalog & payments | Manual, limited | Interactive catalog & checkout |
| Broadcasts | Small, capped lists | Bulk approved templates |
| Integrations | None | Webhooks & CRM sync |
| Green tick badge | Not available | Verification supported |
A no-code WhatsApp chatbot builder for e-commerce that shows your catalog, takes orders, and answers product questions, turning click-to-WhatsApp ads into real conversations.
An AI-powered WhatsApp chatbot for customer support deflection that resolves routine questions inside the 24-hour service window and escalates the rest to a live agent.
Automated WhatsApp abandoned cart recovery software that nudges shoppers who dropped off, with a WhatsApp API bot ready to answer and close the sale.
Your monthly cost is the plan fee plus Meta's own WhatsApp conversation charges, which TeamInbox passes through with no markup. Chatbot flows come with the Growth and Enterprise plans; Solo and Basic cover auto-replies and keyword triggers. That makes it easy to compare against Wati, Interakt or AiSensy before you start a free trial.
Reply instantly with auto-replies and keyword triggers, then move to Growth for full chatbot flows.
Auto-replies for one agent
Adds hand-off to agents & teams
Build chatbot flows that answer, qualify and route chats, then pass them to the right agent.
Run chatbots across several numbers and large teams, with an account manager on your side.
